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Privacy Policy

Personal Data Protection Terms & Conditions

1. Scope of Data Collection

 

1.1 Data Collected

 

This website may collect personal data including, but not limited to:

       •     Names and contact information of students and parents (e.g., phone numbers, email addresses).

       •     Students’ age, gender, and health information (if applicable for course registration).

       •     Payment information (e.g., for course fee transactions).

       •     Browsing records and technical information during website visits (e.g., IP address, device type).

 

1.2 Legitimacy and Transparency

 

Super Panda collects personal data only with the user’s explicit consent or as permitted by law.

 

2. Purpose of Data Usage

 

The personal data collected by Super Panda will be used for the following purposes:

       •     Course registration and management.

       •     Communication with students and parents (e.g., sending course schedules, event notifications).

       •     Payment processing and financial record-keeping.

       •     Providing improved teaching services or customer support.

       •     Enhancing website user experience and optimizing functionality.

       •     Other purposes required by law.

 

Personal data will not be used for any other purposes without the user’s explicit consent.

 

3. Data Storage and Protection

 

3.1 Security Measures

 

Super Panda adopts reasonable technical and management measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

 

3.2 Data Retention

 

Personal data will only be retained until the relevant purposes are fulfilled or as required by law. Afterward, it will be securely deleted or anonymized.

 

4. Data Sharing and Disclosure

 

4.1 Third-Party Service Providers

 

Super Panda may share data with vetted third-party providers (e.g., payment processors, technical support providers) solely for necessary services.

 

4.2 Legal Requirements

 

Super Panda may disclose data to government or law enforcement agencies as required under Singapore law.

 

4.3 No Data Sales

 

Super Panda will not sell users’ personal data to any third party.

 

5. User Rights

 

Under the Personal Data Protection Act (PDPA) in Singapore, users have the following rights:

       •     Right of Access: Users can request a copy of their personal data collected by Super Panda.

       •     Right to Correction: Users can request corrections to any inaccuracies in their personal data.

       •     Right to Withdraw Consent: Users can withdraw consent for data collection and use at any time

              (this may affect certain services).

       •     Right to Deletion: Users can request deletion of their personal data as permitted by law.

       •     Right to Data Portability: Users may request their personal data be transferred to another entity where applicable.

 

6. Cookies Policy

 

6.1 This website uses cookies to enhance the user experience.

6.2 Users can disable cookies via their browser settings, but some functionalities may be affected.

 

7. Terms Updates

 

Super Panda reserves the right to update these terms, with the latest version published on the website. Continued use of the website indicates acceptance of the updated terms.

 

8. Complaints and Dispute Resolution

 

If users feel their data has not been adequately protected, they may file a complaint with Super Panda. If unresolved, users can escalate the issue to the Personal Data Protection Commission (PDPC) in Singapore.

Photography and Videography Regulations

1. Scope

 

1.1 Applicability

 

This policy applies to photography and videography conducted during Super Panda’s courses, events, competitions, and promotional activities.

 

1.2 Usage

 

All visual materials are limited to teaching records, promotional purposes, and other lawful uses.

 

2. Data Protection and Privacy

 

2.1 Legal Compliance

 

Super Panda strictly complies with the Personal Data Protection Act (PDPA) in Singapore to ensure the safety and legality of collected visual materials.

 

2.2 Authorized Use

 

Visual materials are for Super Panda’s official use only and may not be shared or distributed without authorization.

 

3. Official Photography and Videography Guidelines

 

3.1 Purpose of Photography

       •     Teaching: Documenting students’ swimming techniques and progress.

       •     Event Records: Capturing highlights of competitions and events.

       •     Promotional Materials: For use on the official website and social media platforms.

 

3.2 Guidelines

       •     Photography and videography must be conducted by authorized Super Panda personnel to ensure professionalism and                      safety.

       •     Activities should not disrupt teaching or events.

       •     Sensitive or private content must be handled with care to protect students’ privacy.

 

4. Rights of Parents and Students

       •     Parents and students have the right to refuse photography or videography, and this will not affect their participation in                        courses.

       •     Parents and students may review visual materials and request deletion or discontinuation of inappropriate content.

       •     Consent can be withdrawn at any time, after which the relevant materials will no longer be used and will be removed from promotional platforms.

 

5. Non-Official Photography Policy

       •     Unauthorized photography or videography of other students during courses or events is prohibited.

       •     Visual materials cannot be used for commercial purposes or shared on public platforms without approval.

       •     External photographers must obtain written approval and sign a confidentiality agreement.

 

6. Photography in Public Pool Areas

 

In public pool settings, parents must avoid capturing images of other students without prior consent.

 

7. Policy Adjustments and Dispute Resolution

 

7.1 Policy Updates

 

Super Panda reserves the right to adjust this policy as needed, with updates published on the official website.

 

7.2 Dispute Resolution

 

Parents and students can file complaints with Super Panda’s management. All disputes will be resolved in accordance with Singapore law.

 

These policies prioritize the privacy and rights of students and parents, ensuring transparency and compliance. For further inquiries, please contact Super Panda’s support team.

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